The Manhattan Chamber of Commerce (MCC) is a membership organization comprised of a cross section of member businesses ranging from sole proprietors to large corporations and conglomerates. With 10,000 members and subscribers, we represent the voice of over 100,000 companies in Manhattan.Our mission is to advocate for, connect and educate the business community in Manhattan. Please visit www.manhattancc.org to learn more.
Friday, June 29, 2012
Guidance on Business Customer Bill of Rights Distribution & Customer Feedback Meeting
Update on NYC Regulatory Review Recommendation #3: Establish a Business Owner’s Bill of Rights
Local Law 18 requires the Mayor’s Office of Operations to develop and agencies to disseminate a Business Owner’s Bill of Rights (BoR) before, during, or after an inspection. Many agencies currently distribute the BoR in various inspections and interactions. Operations is developing a renewed distribution effort to increase business owner awareness of the Bill of Rights. There are 1,766 inspectors at 7 agencies that perform 1.7 million inspections a year.
Current Distribution Means by Agencies:
•Central website (www.nyc.gov/bizrights)
•Card handed out during some inspections (DOHMH, FDNY)
•Link available on agency websites (DCA, DEP, DOB, DOHMH, DOT, FDNY, NBAT, SBS)